Frequently Asked Questions
Everything you need to know about shopping with BloomChic-EU
What is the typical shipping time for orders within the EU?
Standard shipping typically takes 5-8 business days. Please note that processing times may take an additional 1-3 days before your order is dispatched from our warehouse.
How do I determine my size in BloomChic apparel?
We specialize in inclusive sizing. Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring your bust, waist, and hips to compare against our charts for the most accurate fit.
What is your return policy for EU customers?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached. Please use our online portal to initiate a return and receive a prepaid shipping label.
Are customs duties and VAT included in the price?
Yes, for all orders shipped within the European Union, VAT is included in the displayed price. You will not face any unexpected customs fees upon delivery.
Which payment methods do you accept?
We accept a wide range of secure payment options, including major credit cards (Visa, Mastercard, American Express), PayPal, and localized EU providers like Klarna and iDEAL.
How can I track my shipment?
Once your order has been shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website where you can monitor your package in real-time.